HELP & SUPPORT
FAQ’s
Find answers to common
questions.
questions.
Everything you need to know about orders, shipping, returns, exchanges and more.
How long does shipping take?
Orders are typically processed within 1–2 business days.
Delivery times vary by location:
- India: 3–7 business days
- International: 7–15 business days
Do you offer free shipping?
Yes, free shipping is available on eligible orders.
Shipping availability and minimum order values may vary.
How can I track my order?
Once your order ships, you'll receive a tracking link
by email or message. You can use it to check your
delivery status.
What is your return policy?
Returns are accepted according to our return policy
and eligibility requirements. Please check the
Returns & Exchange page for complete details.
How does size exchange work?
If your size isn't right, you can request a size
exchange within the eligible exchange period.
Items must meet the exchange conditions.
What items are not eligible for return or exchange?
Items that are worn, washed, damaged, altered,
or missing original tags and packaging may not
qualify for return or exchange.
How long do I have to request a return or exchange?
Return or exchange requests must be submitted within
the applicable period mentioned in our Returns &
Exchange policy.
When will I receive my refund?
Refunds are processed after the returned item has
been received and inspected. Processing time can
vary depending on the payment method.
Do you ship internationally?
Yes, international shipping is available to selected
locations. Delivery time and shipping charges may vary.
What payment methods do you accept?
We accept the payment methods available during
checkout. Available options may vary depending
on your location.
How can I contact customer support?
You can contact our support team through the Contact
Us page or WhatsApp. Our team will be happy to help.